AI RecruitmentImplementation type: AI Outbound — candidate qualification

AI recruiter that calls candidates, qualifies them and updates their profiles in the CRM

How Intraservis runs almost 3,000 candidate calls a month with a Leadbot voice AI agent that calls new applicants itself, runs the initial screening and records the outcome in the candidate's CRM profile — saving recruiters around 160 hours of work a month.

2,986

candidate calls per month

737

candidates qualified by AI

25%

of all candidates qualified by AI

~160 h

of recruiter time saved per month

Challenge

A temporary-work agency receives hundreds of new applications a week — each needs a fast call before the candidate takes another agency's offer.
Recruiters spent a large part of the day dialling numbers, reaching voicemail and trying again.
The first conversation was always the same questions: destination country, availability, experience, driving licence, languages, residence document.
Candidates' answers had to be retyped into Traffit so the recruiter in charge knew who they were dealing with.
Many candidates work during the day and can only be reached in the evening or at weekends.
The same candidate is often in several recruitments at once — without order they would get several calls with the same questions.

Solution

The voice AI agent automatically calls new candidates from Traffit and retries when the candidate doesn't pick up.
Runs the initial screening: destination country, availability, travelling alone or in a group, experience and last position, qualifications, driving licence, foreign languages, residence document.
Automatically qualifies every call: qualified, asked to be called later, not interested, not qualified, wrong number or voicemail.
Updates the candidate profile in Traffit: call outcome, a note for the recruiter, experience details, languages, driving licence category and date of birth land in the system with no retyping.
When a candidate asks to talk at another time, the agent records a specific date and time for the next contact.
Each candidate is in only one calling process regardless of how many recruitments they're in — and a manual stage change by a recruiter removes them from further calls immediately.
Candidates who call the number back reach the same agent, including evenings and weekends.

Results

2,986

calls per month

92% outbound, 8% inbound; 21.09–20.10.2026

737

qualified candidates

full screening with complete data in Traffit

25%

of candidates qualified by AI

no recruiter involved in the first contact

~160 h

of recruiter time per month

estimate: 77 h of calls + approx. 50 h of dialling and call attempts + approx. 37 h of entering notes into Traffit

33%

of calls outside working hours

980 calls in the evenings and at weekends

~4.5 min

average screening time

a short, focused call with the candidate

Every week we receive hundreds of applications from candidates, and every one of them expects a quick response. Our recruiters used to spend a large part of the day dialling numbers, leaving voicemails and retyping answers into the system. Today the first call to a candidate is made by Leadbot's AI agent. It asks the same questions our recruiters used to ask, and the outcome of the call lands straight in the candidate's Traffit profile together with a note. Last month the agent completed a full screening of more than 700 candidates, and our team got back time it now spends talking to people who are ready to travel and working with clients.

Roksana Szaruga

Member of the Management Board, Intraservis